Kings PH Privacy Policy

Kings PH is committed to protecting the personal information of every player who uses our online casino and sports betting platform. This Privacy Policy sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed by Kings PH.

Privacy at Kings PH is not treated as a regulatory burden. It is a fundamental part of how the platform is built and operated. Filipino players trust Kings PH with sensitive financial and personal information every day, and that trust is something we take seriously. This Policy is written to be clear and readable — not buried in impenetrable legal language — so that every player understands exactly what happens to their data.

This Privacy Policy should be read alongside the Kings PH Terms and Conditions, which govern the use of the platform and are incorporated by reference.

Kings PH is the data controller responsible for the personal data of players who use the Kings PH platform at kingsph.co. As data controller, Kings PH determines the purposes and means by which your personal data is processed.

Kings PH operates as an online casino and sports betting platform targeting Filipino players and processes all player data in Philippine Peso (PHP). Our platform is designed for, and primarily used by, players based in the Philippines.

All privacy-related inquiries, data access requests, and data correction or deletion requests should be directed to the Kings PH Data Protection contact at: [email protected]. Kings PH acknowledges all privacy inquiries within five (5) business days.

Kings PH collects the following categories of personal data from players and visitors to the platform. The categories collected depend on the extent of your interaction with Kings PH — a registered player who deposits and withdraws will have a more complete data profile than an anonymous visitor.

Kings PH collects personal data through the following channels:

• Direct Input. Data you provide directly when registering a Kings PH account, completing KYC verification, making a deposit or withdrawal request, contacting player support, or updating your account settings.
• Automated Technical Collection. Technical and usage data collected automatically when you access the Kings PH platform — including through cookies, server logs, and similar tracking technologies described in Section 10 below.
• Payment Providers. Confirmation data provided by GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard when you initiate a deposit or withdrawal transaction. Kings PH receives confirmation references and transaction amounts; full financial account credentials are not transmitted to or stored by Kings PH.
• Identity Verification Providers. Where Kings PH uses third-party KYC or identity verification service providers, those providers supply verification outcomes and associated data to Kings PH as part of the onboarding process.
• Fraud Prevention and Security Services. Third-party fraud detection and security services may share data with Kings PH where there are indicators of fraudulent activity or platform misuse.

Kings PH processes your personal data for the following purposes:

Kings PH processes your personal data on the following legal bases:

• Contractual Necessity. Processing your account registration, managing your Kings PH login, processing deposits and withdrawals, and delivering game services are necessary for the performance of the contract between you and Kings PH (i.e., the Terms and Conditions you accepted upon registration).
• Legal Obligation. KYC identity verification, anti-money laundering monitoring, age verification, and transaction record-keeping are required by applicable Philippine law and regulatory obligations. Kings PH must process this data regardless of consent.
• Legitimate Interests. Fraud prevention, platform security, abuse detection, and platform improvement are processed on the basis of Kings PH's legitimate interests in operating a safe, fair, and financially secure gaming environment, provided those interests do not override your fundamental rights.
• Consent. Marketing communications and non-essential cookies are processed only where you have provided explicit consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

Kings PH does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. Your data may be shared with third parties only in the following circumstances:

• Payment Service Providers. GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other accepted payment processors receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and applicable financial regulations.
• Identity Verification and KYC Providers. Third-party KYC verification services may receive your identity documents and personal details to perform identity checks as required by applicable regulations.
• Fraud Prevention and Security Providers. Specialist fraud detection services may receive technical and behavioral data to assist in identifying and preventing fraudulent activity on the Kings PH platform.
• Game Providers. Game software providers such as JILI, PG Soft, Pragmatic Play, and others may receive non-personally identifiable session data for the purpose of providing and maintaining their games on Kings PH.
• Regulatory and Law Enforcement Authorities. Kings PH will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement agencies, and other public authorities where required to do so by applicable law, legal process, or lawful request.
• Professional Advisers. Kings PH may share data with legal advisers, auditors, and other professional service providers where necessary and subject to appropriate confidentiality obligations.

Kings PH retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law. The following general retention periods apply:

• Account and Identity Data. Retained for the duration of your Kings PH account plus a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Financial Transaction Records. Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations.
• KYC Documents. Retained for the duration of your account plus five (5) years following account closure.
• Support Communication Records. Retained for three (3) years from the date of the most recent interaction, unless a longer period is required by an ongoing dispute or regulatory matter.
• Technical and Usage Data. Retained for up to twenty-four (24) months, after which aggregate anonymized data may be retained indefinitely for platform analytics purposes.
• Marketing Preferences. Retained until you withdraw consent or close your account, whichever is earlier.

Following expiry of the relevant retention period, Kings PH will securely delete or anonymize personal data so that it can no longer be linked to an identifiable individual.

Kings PH implements technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, and destruction. These measures include:

• Transport Encryption. All data transmitted between your device and the Kings PH platform is encrypted using 256-bit SSL/TLS technology. The Kings PH login process and all financial transactions are conducted exclusively over encrypted connections.
• Data Storage Security. Personal data is stored on secured servers with access controls, firewalls, and intrusion detection systems. Access to production databases is restricted to authorized Kings PH personnel only.
• Access Controls. Internal access to player personal data is restricted on a need-to-know basis. Kings PH personnel are bound by confidentiality obligations and receive data protection training.
• Two-Factor Authentication. Kings PH offers two-factor authentication (2FA) for player accounts as an additional security layer. Players are encouraged to enable 2FA through their account settings.
• Regular Security Reviews. Kings PH conducts periodic security assessments and vulnerability reviews of its platform infrastructure.

Kings PH uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device when you visit a website. Kings PH uses the following categories of cookies:

• Strictly Necessary Cookies. These cookies are essential for the Kings PH platform to function. They enable Kings PH login session management, account security functions, and navigation. These cookies cannot be disabled without disrupting platform functionality.
• Functional Cookies. These cookies remember your preferences — such as your preferred language, currency display settings, and game lobby layout — to provide a more personalized experience. These cookies may be disabled, though doing so may affect platform functionality.
• Analytics Cookies. Kings PH uses analytics tools to understand how players use the platform, which games and features are most popular, and where technical improvements are needed. Analytics data is aggregated and anonymized where possible. These cookies require your consent.
• Marketing and Retargeting Cookies. Where you have consented, Kings PH may use cookies to deliver relevant promotional content and to measure the effectiveness of marketing campaigns. You may withdraw consent for marketing cookies at any time through the cookie preferences panel on the platform.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair or prevent use of the Kings PH platform.

Under applicable Philippine data protection law, you have the following rights with respect to your personal data held by Kings PH. To exercise any of these rights, contact Kings PH at [email protected] with a clear description of your request:

Kings PH is strictly a platform for adults. The minimum age requirement for account registration and use of Kings PH services is twenty-one (21) years, in accordance with applicable PAGCOR regulations governing casino-style online gambling in the Philippines.

Kings PH does not knowingly collect personal data from any person under the age of 21. Age verification is conducted as part of the KYC process, and any account found to belong to an underage player will be immediately terminated and all associated data deleted in accordance with applicable law.

The Kings PH platform may reference or link to third-party services — such as payment providers and game developers — that operate under their own privacy policies. Kings PH is not responsible for the privacy practices of third-party websites or services.

When you use GCash, PayMaya, BPI Online, BDO Online, or any other payment method to fund your Kings PH account, you are also subject to the privacy policy of that payment provider. Kings PH recommends that you review the privacy policies of all third-party services you interact with.

Kings PH may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email or through a prominent platform notice prior to the effective date of the change.

The version number and effective date at the top of this page identify the current version. Your continued use of Kings PH following the effective date of any revised Policy constitutes acceptance of the changes. If you do not agree to a revised Policy, you may close your account in accordance with the Kings PH Terms and Conditions.

For any questions, concerns, or requests relating to this Privacy Policy or Kings PH's handling of your personal data, please contact us through the following channels:

• Email: [email protected] — Please include "Privacy Request" or "Data Protection" in the subject line
• Live Chat: Available 24 hours a day, 7 days a week via the Kings PH platform support icon
• Messenger / Viber: Available during staffed support hours

Kings PH handles all privacy and data protection communications with strict confidentiality. We will verify your identity before processing any data access, correction, or deletion request to ensure that your personal data is protected from unauthorized disclosure.

If you are dissatisfied with Kings PH's response to a privacy complaint, you may have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the relevant supervisory authority for data protection matters in the Philippines.